"WANT SOME CHEESE WITH THAT WHINE?" Handling Employee Complaints and Investigations

Date: Tuesday, May 28, 2019

Time: 7:30 am - 9:00 am

Cost: No charge to attend, RSVP is required*

Location:
Best Western Posada Royale
1775 Madera Road
Simi Valley, CA 93065

Presenter: Karen L. Gabler

Registration Information

Click here to register.

How should an employer handle employee complaints?

California law obligates employers to investigate all employee complaints involving potentially unlawful behavior, no matter how minor that complaint might be. How can the employer determine when the complaint is serious enough to involve unlawful behavior, and when an investigation is required? If an investigation is required, who should conduct it? What should be asked? How should it be finalized?

In this informative seminar, employment law attorney Karen L. Gabler will discuss the employer's obligations in responding to and investigating employee complaints. Topics will include the following:

Recognizing employee complaints
Knowing when to investigate a complaint
Determining who should be investigating the complaint
Who should be included in the investigation?
What questions should be asked?
What do I do with the complainant and accused while I'm investigating?
Is it confidential?
Do I need an attorney?
What do I say to witnesses?
What shouldn't I say?
How do I bring it to a close?
What do I tell the participants?
What do I tell the complainant?
What do I tell the accused?
Should I record it?
Where do I keep the files?
Do I have to share my files?
Training your supervisors
Recommended and required policies

*Attendance is limited to no more than three people per company.